Solutions

SugarCRM

The leading commercial Open source CRM Solution that offers you great flexibility and yet lower cost of ownership. The solution also offers on-premise and on-demand options and is built on PHP / MySQL Stack. SVK Infotech provides the following services for its SugarCRM customers

SugarCRM Consulting Customization and Implementation - Development of custom modules and mapping customer's business process in SugarCRM. Development of event based and scheduled based Workflows.

SugarCRM Upgrade and Data Optimization - Upgrading custom non-upgrade to newer version of SugarCRM and migrating the data building duplicity checks and code optimization wherever needed

SugarCRM Upgrade and Data Optimization - Upgrading custom non-upgrade to newer version of SugarCRM and migrating the data building duplicity checks and code optimization wherever needed

SugarCRM Migration - Migration from a legacy CRM Solution to SugarCRM to help the customer lower his Total Cost of Ownership, build flexibility and gain an edge with world class CRM solution.

SugarCRM Integration - Integrating applications like ERP, Accounting Solutions, Custom Order management solutions with SugarCRM to ensure a real time bi-directional flow of data.

SugarCRM VOIP Solutions - We have rich experience in Asterisk based VOIP integration of SugarCRM for both inbound and outbound calls.

SugarCRM Application Support - For customers where SugarCRM is a business critical application, we extend support at multiple SLA levels depending on criticality of issue and impact on the business.

Why Us?

CRM business applications can no longer be confined and restricted to the boundaries of your organization. Our globally proven platform enables your sales team in garnering social intelligence so that they can reach out in a more informed manner. SVK Infotech brings you the leading Customer relationship management platforms which have the following straight advantages when compared to conventional CRM.

• Faster implementation which reduce time effort and cost
• Cloud based solutions which help reduce the infrastructural requirements
• Proven Platforms that help you realize the best
• Quicker Integration with other applications in your IT landscape.

SVK Infotech addresses the following SugarCRM Customization challenges:

• My Processes are unique, can they be customized?
• My processes are very complex and not related to CRM, can I use SugarCRM as a platform to develop the application?
• How will my existing data be migrated?
• Will the development be upgrade safe?
• Can SugarCRM seamlessly integrate with other applications?
• What level of ongoing support can I receive?

Enabling your business with all your SugarCRM requirements under one roof!:

• Acquiring SugarCRM Licenses
• Developing requirements and prototype building
• Developing SugarCRM
• Integrating SugarCRM with other applications
• Migrating your data from other solutions to SugarCRM
• Commercial SugarCRM support
• SugarCRM Hosting and Deployment
• SugarCRM Performance Optimization
• Successful rollout by empowering your users with SugarCRM Training